Spotlight on... being a Key Account Manager at Novartis
The Key Account Manager position is central to the operating structure and success of Novartis.
Dec 20, 2016
It is a business critical role that epitomises team collaboration, building and executing business plans and developing professional customer relationships. This exciting blend of responsibilities ultimately ensures patients are able to access innovative medicines.
Novartis KAM’s are empowered to lead the local business strategy, using tools that enhance partnership working with local NHS organisations and healthcare professionals.
The KAM is at the heart of a rich support network and is the local manager accountable for all business activities in their area. Novartis KAM’s are supported by field based Business Leaders, Patent Access Managers and Medical Science Liaisons, and work closely with office based Medical and Brand teams.
Associates are stretched and challenged to reach their potential and deliver the very best for themselves and the patients they seek to serve. A dedicated learning and development team work closely with the local leadership team to ensure that Novartis KAM skills are at the cutting edge of the industry.
Success is recognised, rewarded, celebrated and shared within the organisation to ensure the vision of “winning for patients” becomes the very essence of Novartis KAM daily activities.
Check out Michelle's experience of working as a KAM at Novartis.