Due to government instruction regarding COVID-19, we are working remotely.

Important Update

To maintain continuity of supply of medicines to patients, Novartis UK facilities and procedures are in place to ensure our sites are still functioning. The White City and Watchmoor Park sites are now running with a skeleton staff. Our Grimsby site remains operational.

To ensure your enquiry is received during these times, please note the following details and contact us accordingly:

Novartis Patient Safety (for adverse events): Online reporting: https://www.report.novartis.com/. If for any reason you cannot report online, Email [email protected] or tel: +44 (0) 1276698370.

Medical Information (for product related enquiries): Email [email protected] or tel: +44 (0) 1276698370.

Customer Care: Email [email protected] or tel: 08457419442 or Fax 08457419443.